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The rise of remote work has brought about many advantages, such as increased flexibility and access to a global talent pool. However, it has also introduced unique challenges—perhaps one of the most significant being the management of conflicts in a remote workplace.
Traditional methods of conflict resolution may not be as effective when your team is dispersed across different locations, time zones, and cultural backgrounds. So how can you be sure you’re up to date on best practices and overall approach?
In this piece, we will explore strategies and tips for effectively managing conflict in a remote workplace from some of LinkedIn’s top voices, industry experts, and influencers. Here’s what they have to say.
Caitlin Duffy | Research Director
In her recent article published in Gartner, 9 ways to manage hybrid employees for better productivity, Caitlin offers nine tips on offering the necessary assistance to employees as they navigate hybrid work and strive to maintain productivity and engagement. Caitlin says organizations should balance different collaboration modes—taking personal preferences into account—to unlock employees’ full potential. Why we like it? At Kantola, we know that when employees feel cared for at work, they are more likely to be happy and productive at work—which can help to avoid conflicts before they even begin. Read the full piece to learn more.
Kwame Christian, Esq., M.A. | CEO, 2x Bestselling Author, Lawyer
In a recent episode of his podcast, Negotiate Anything, Kwame engages in a conversation with Nidhi Tewari, a specialist in emotional intelligence and conflict resolution. Together, they delve into the pivotal significance of self-awareness when it comes to achieving success in negotiations. Why we like it? Kwame focuses on the significance of recognizing and comprehending our personal emotions during discussions, offering actionable approaches to handle defensiveness and promote constructive communication. Listen to the full 29 minutes here.
Amy Bernstein | Editor at Harvard Business Review
In a recent episode of her Women at work podcast from Harvard Business Review, Amy and her cohosts talk about the types of conflict that new managers should expect to handle, as well as options for responding. Sandwiched between research-backed strategies, each host takes the time to share a personal account of conflict in the workplace—offering a storytelling component. Why we like it? At Kantola, we believe the most incredible thing about stories, especially personal accounts, is that they are effortlessly memorable, enabling us to retain knowledge in a transformative way. Listen to the full 42 minutes of the discussion here.
Sarah Rowell | CEO of Kantola Training Solutions
In a riveting interview with Business.com, Kantola’s CEO Sarah Rowell unveils the remarkable shifts in workplace harassment dynamics since transitioning to a hybrid or remote workplace model—and reveals the enduring elements amidst this transformation. Moreover, she sheds light on the tangible advantages of adopting a proactive stance towards this critical issue. Why we like it? Sarah explains the far-reaching benefits of comprehensive harassment prevention training. In addition to offering guidance on handling specific incidents, training propagates a culture of heightened awareness and ethical conduct—helping to cultivate a harassment-free workplace that benefits everyone. Watch or listen to the 17 minute interview here.