empathy

For 75 years, SHRM has served millions of HR professionals who-in turn have continued on to impact the lives of billions of workers across the world. When we attended SHRM22 in New Orleans last week, we celebrated the relationships formed over those years and how we can move forward collectively to make workplaces better, for everyone.

Research finds that empathy is not only a nice-to-have, but the glue and accelerant for business transformation in the next era of business. Empathy’s ability to create a culture of trust and innovation is unmatched, and this previously overlooked trait must be at the forefront of businesses across all industries.

Absenteeism costs businesses billions each year. This article explores absenteeism as a symptom and microaggressions and discriminatory behavior as a cause. The solution: a focus on DEI with understanding, empathy, and inclusivity.